Department:

Technology & Digital Services

Work Site:

Call Center / Gn. Fuvahmulah

Salary:

500 MVR per day of attendance

Educational Qualification:

• Completion of Grade 8

Duties and responsibilities:

• Provide high level of customer services to customers obtaining service from Maldives Ports Limited Call Centre by providing quick and accurate response to customer's queries and requests.
• Handle customer inquiries, complaints, and other issues respectfully and professionally.
• Maintain and update the customer database with the status of each caller.
• Respond efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued.
• Evaluate documents and report feedback and concerns to improve the service.
• Performing other Tasks related to Call Center operations.

Date and time of walk-in interview:

Interview for the post will be held on 29^th September 2024 between 13:30 to 14:30 at Zikura International College / Gn. Fuvahmulah.

Required Documents:

1. CV
2. National Identification Card,
3. Copies of academic certificates (Accredited)
4. Job Reference Letters
5. Passport Size Photo