REQUIREMENTS

• Master’s degree or Bachelor’s in Sales, Marketing, Management or any other relevant field
• Proven 3-5 years of work experience in Customer Service with a similar work scope
• Excellent communication skills both written and spoken in Dhivehi and English
• Strong interpersonal communication skills including spoken, written and presentation skills
• Proficient in Microsoft Office applications

MAIN RESPONSIBILITIES

• Manage and monitor Customer Service teams and provide guidance to the team
• Improve customer service experience, create engaged customers and facilitate organic growth
• Manage bancassurance operation’s servicing component
• Improve quality of customer service being provided
• Support and coordinate with other departments for effective cross-departmental communication and efficiency
• Ensure operational effectiveness and performance

REMUNERATION & BENEFITS

Interested candidates, please apply online by visiting our website; https://jobs.allied.mv/job

Please apply on or before 19 September 2024 — 15:30 hrs.

Only shortlisted candidates will be called for interview and for more information call us at 1600

(All prospective employees must pass a background check)